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Terms & Conditions

Acceptance Of The Terms

By accessing and using our platform, you agree to be bound by these Terms. Please read them carefully before proceeding. If you do not agree with any provision, please refrain from further use.

Eligibility Requirements

  1. Age Requirement

    Be at least 19 years old.

  2. Residency Status

    Be a resident of Canada (with the exception of Ontario).

  3. Legal Compliance

    Not be a person subject to applicable laws or regulations that prohibit online gambling.

We may request additional documentation to verify your eligibility.

Minimum Age Requirements

Our minimum age requirement for accessing our platform is 19 years. We reserve the right to change this requirement if required by law.

Geographic Restrictions

Accessing our services from jurisdictions where online gaming is prohibited or restricted is not permitted. This includes, but may not be limited to:

  • Countries outside of Canada
  • Prohibited territories within Canada (e.g., Ontario)

We reserve the right to restrict access based on our policies and applicable laws.

Account Registration Rules

To register an account, you must provide accurate information about yourself, including your name and date of birth. One account per user is permitted; creating multiple accounts will be considered a breach of these Terms.

Identity Verification And Kyc

Before making any withdrawals or accessing certain features, we may require identification verification to ensure compliance with anti-money laundering (AML) and know-your-customer (KYC) regulations. You agree to provide us with accurate information and documentation upon request.

Account Accuracy Obligations

You are responsible for maintaining the accuracy of your account information at all times. Failure to comply will result in suspension or closure of your account.

Account Security Responsibilities

To prevent unauthorized access, we recommend using strong passwords and keeping login credentials secure. Casino Action Casino is not liable for losses resulting from user neglect.

Login Credentials And Password Protection

You agree not to share or reveal your login information with any third party. You are responsible for maintaining the security of your account at all times.

Restricted Behavior And Prohibited Activities

We prohibit engaging in any behavior that may be considered cheating, hacking, or manipulation of our system or other players' accounts. This includes, but is not limited to:

  • Multiple-accounting
  • Sharing login credentials with others
  • Manipulating gameplay
  • Cheating devices or software usage

Any such activity will result in account suspension or closure.

Bonus And Promotion Rules

  1. Wagering Requirements

    200x on first two deposits; 30x for subsequent bonuses.

  2. Maximum Bet Limits

    Max bet limits during active bonuses: $5.

  3. Eligible Games

    Slots contribute at 100% to wagering, while table games may contribute less.

Wagering And Gameplay Conditions

Wagers must be placed in compliance with our rules and regulations. Engaging in any form of manipulation or attempting to exploit the system is strictly prohibited.

Bonus Abuse Prevention

We reserve the right to suspend or cancel bonus offers if we suspect abuse, including but not limited to:

  • Using multiple accounts
  • Receiving bonuses on behalf of others
  • Wagering at non-eligible games during active bonuses

Any attempts to manipulate the system will be treated as a serious offense.

Deposits And Withdrawals

  1. Deposit Methods

    $10 minimum via Visa/Mastercard, Interac e-Transfer; no fees apply from our side.

  2. Withdrawal Methods

    $50 minimum via Visa/Mastercard (3-7 business days), Instadebit, ecoPayz, MuchBetter (24-48 hours); note that bank or provider fees may still apply.

Verification before withdrawals is necessary to comply with KYC/AML regulations.

Verification Before Withdrawals

To ensure the security of our players and prevent money laundering, we require identification verification for all withdrawal requests. This process will be completed in accordance with applicable laws.

Processing And Review Procedures

All deposits, withdrawals, and bonuses are subject to processing reviews based on the following guidelines:

  • All transactions will be processed between 9:00 am to 5:00 pm GMT
  • Withdrawal requests will typically take up to 7 business days for Visa/Mastercard; Instadebit, ecoPayz, MuchBetter may take less time (24-48 hours)
  • Bonus processing and availability times vary

Please note that the casino's internal processes might affect these estimated review periods.

Responsible Gambling Expectations

  1. Self-Exclusion

    You may request a self-exclusion period for 6 months up to an indefinite time; please see our website for more details.

  2. Account Restrictions

    We provide various account limitation settings.

Our responsible gaming measures are in place to ensure that you gamble safely and within your means.

Game Fairness And Rng Systems

We use certified Random Number Generators (RNGs) to generate fair outcomes, ensuring the integrity of all games on our platform. Our fairness is audited by eCOGRA, a recognized industry standard for auditing online gaming sites.

Technical Interruptions Or Voided Gameplay

  1. No Additional Fees

    You will not be charged any additional fees due to technical errors.

  2. Operational Recovery

    Any voided bets or wins will be credited accordingly once the system is operational again.

Suspension Or Closure Of Accounts

We reserve the right to suspend or close your account at our discretion, should you breach these Terms or fail to comply with applicable laws.

Intellectual Property And Platform Ownership

All intellectual property rights associated with Casino Action Casino are owned exclusively by Apollo Entertainment Ltd. Any use without permission is strictly prohibited.

Limitation Of Liability

  1. Technical Malfunctions

    We are not liable for losses due to system malfunctions.

  2. System Downtime

    We are not liable for losses due to downtime or errors.

  3. User Errors

    We are not liable for losses due to incorrect account details provided by users.

  4. Policy Compliance

    We are not liable for losses due to failure to comply with our policies and laws governing online gaming.

To the extent permitted by applicable law, we disclaim all warranties expressed or implied.

Modification Of Terms

We reserve the right to modify these Terms at any time without prior notice. Your continued use of Casino Action Casino acknowledges your agreement to updated terms.

Contact Or Support Guidance

  1. Live Chat

    Available 24/7.

  2. Support FAQ

    Visit our FAQ section for general information.